Data Deletion

Last updated: 19 September 2026

This page explains how to request deletion of information held by VRTCL Clip Analytics. You do not need an Operations login to make a request.

Include enough information to identify the record

• The connected provider and account handle, for example the VRTCL account you authorized.
• The VRTCL company or work context connected to the request.
• The email address we can use to respond and any relevant provider account or page identifier, if you have it.

What happens next

VRTCL will review the request, identify the connected records it can verify, and respond about the records and connection data that can be removed under the applicable service and provider controls. A request can include deletion of stored analytics observations and disconnection of a provider grant. Provider-side deletion or revocation is handled through the provider’s controls and policies.

We may ask for information needed to verify that a request concerns the relevant company connection. Do not email an access token, password, or other secret.

Public telemetry from a VRTCL game

If your request concerns anonymous gameplay telemetry rather than Clip Analytics, use the deletion control provided in that game or identify the game and installation reference in your email. Clip Analytics account connections and game telemetry are separate records.